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State Farm Health Insurance reviews Write a Review

www.statefarm.com 855-618-5800
Insurance Company
  
1.9
89 reviews

General Rating

  • 2.0Price
  • 1.9Customer Service
  • 2.1Plans Available
  • 1.9Policy Satisfaction
  • 1.8Claim Satisfaction
3.5
4 reviews

Health Insurance Rating

  • 3.8Price
  • 3.3Customer Service
  • 3.5Plans Available
  • 3.3Policy Satisfaction
  • 3.7Claim Satisfaction
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Unsatisfacied Claim Settlement

I was rear ended by someone who was insured with State Farm. The body injury was settled for $471.58. They said l signed wrong place on the release so need to be re-signed. I told the claim specialist Paulie Chin that my neck is still in pain, can l go to see another doctor? She said yes. So l did. I incurred close to $2500 medical cost. I sent the bill to her but she said that l can only be reimbursed for $1000 because it should be a small claim. Later she sent me another letter saying that she made a mistake and that she can only reimburse me for $471.58. I am very upset by this unfair settlement .

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Shan Z.

, California, Auto Insurance Rating & Review 12-13-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Road side assistance

All I needed was a jump and feul it took 8And a half hours and cost me a day of work.during the 8 and a half hours I spoke with managers 3 times.and customer service 4 times.when I called Blake(my insurance person) he said " we don't compensate.we just don't do that. If your expecting money or flowers or something , we don't do that." what if I was on the side of the road somewhere not safe.and my kids were with me? God only knows what. Could have happened Lucky that the car was at home and kids at school. I will never get over this....I am still livid!!! He said the next time something happens send him the bill. ??? They won't remember.and what could they pay? I have insurance.....unfortunately I am stuck with this insurance company because all in all they really do have the best rates.but Blake is very rude. I called the other day just to ask about how towing and rent a car works....he wouldn't even come to the phone his secretary gave me the information I needed. Unreal....

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Danielle C.

, Alabama, Auto Insurance Rating & Review 12-06-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Horrible rates horrible customer understand

My rates went up due to the vehicle I was driving. So I just went with it because it was still cheap but I moved and got a safer car and it doubled. So I had another issue with my payment not coming out even though I had auto pay taken it out. They told me I sent a email and a letter to my old address. I never had a issue with my services I was always call and left a voicemail saying if I was about to be cancelled. But you can send a letter starting I owe 10 bucks for renters insurance to my current address. DO NOT GET STATE FARM ISSURANCE!!

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Joshua T.

, Maryland, Auto Insurance Rating & Review 12-03-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • N/AClaim Satisfaction

Insurance Scammers

For what I have experience with them is they are full cramp and the company is garbage they have you playing all that money in and you don't even get any of it back,the last claim I did with them was a disaster I was NEVER ACCOMDATE AT ALL and the cap rep had the nerve to tell me to call the car company back to get another car with them keep in mind with what it takes a down payment fool I would tell any and everybody don't deal with them they are some garbage.

Cassandra M.

, Tennessee, Auto Insurance Rating & Review 12-01-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

complaint worst office ever, I been with this

I hate State Farm Insurance

sylnovia j.

, Florida, Auto Insurance Rating & Review 11-29-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Do not get State Farm!

We have had State Farm for years. We file one claim and they deny it! We had a roof 3 years old and it has a leak causing mold in our attic and they will not cover it!!! Why in the world do we have insurance then?!?! Isn't that what they are for? For things like this? I am beyond pissed and we will be switching insurance companies ASAP.

Brooke H.

, Kansas, Home Insurance Rating & Review 11-14-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • N/AClaim Satisfaction

Horrible company

I paid for a 6 month policy up front over the phone. Never once while setting up the policy did they say I would have to go into the office and sign forms. About a month and a half after having the policy I start getting phone calls that I have to go in and sign forms. I work 2 jobs and don't have a lot of time to do that. They finally canceled my insurance and the same day I received my cancelation I received the forms to sign in the mail. I signed them and sent then back and they told me it was to late. I either had to pay an extra 200 dollars or it would be cancelled. I paid for 6 months of insurance, only received 3 and they won't give me a refund cause the agent told me that it was my fault. They are criminals and robbed me

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Jared C.

, Pennsylvania, Auto Insurance Rating & Review 11-09-2016
4.3
  • 4.0Price
  • 5.0Customer Service
  • 3.0Plans Available
  • 5.0Policy Satisfaction
  • N/AClaim Satisfaction

very helpful

I haven't had any claims for a long time but the office has extremely helpful in all my many changes of vehicles and policy changes

Deanna B.

, Oregon, Auto Insurance Rating & Review 11-08-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Do NOT get this car insurance

This is the worst company in the world. They would never be in your side and you will lose money, time and energy. Please don't be part of this piece of s**

Luisa H.

, Florida, Auto Insurance Rating & Review 11-08-2016
1.0
  • 1.0Price
  • 1.0Customer Service
  • 1.0Plans Available
  • 1.0Policy Satisfaction
  • 1.0Claim Satisfaction

Worst company ever

Agents and state farm itself does not go out of their way for anything. If submit a claim for a bird striking your windshield or road side assistance or a claim that was with a previous insurer, they cancel your policy and don't tell you anything until 2 weeks or more after they cancel and also the agents you call never get back to you on why your policy was cancelled, unless you go into the office and have to raise hell just to get a answer and even then are rude about it and don't want to help you at all. So thanks state farm for letting me know the hard way that if I file for a claim in my policy, even if its just for road side assistance that you will cancel your policy.

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James C.

, Florida, Auto Insurance Rating & Review 10-24-2016
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