- 5.0Customer Service
- 3.0Plans Available
- 4.0Policy Satisfaction
- 5.0Claim Satisfaction
A Solid Insurance Company for Newer Home Owne
Liberty Mutual, although may not be rated at the top of the bunch, has always offered me great discounts, and professional support through their 24 Hour Emergency services. One of the main reasons I was attracted to Liberty Mutual was the fact that they had a lot of discounts for homeowners who required a new policy on a home that was less than thirteen years of age. Plus, we added in a smoke alarm system to the house when we bought it, and we managed to get more discounts through an additional policy that gave the discount upon installing protective devices in the home – why not get a discount on something you're already going to install? It makes sense.
Plus, I have had the added reassurance that if my home sustains damage, Liberty Mutual will dispatch a professional to assist in preventing any further damage. When we had damage done to our roof after a hail storm, we were able to get a list of reliable repair vendors from Liberty who also guaranteed the repair work for up to one year. Over the last five years, we have not had any issues with making claims, sorting out policies, or getting our discounts.